Disabling the account of a user
ULTIMATE
A disabled user can not perform any action in qibb platform until it is activated by the administration.
To disable a user the steps are as follows:
Navigate to the Users page.
Select a user whose account you want to deactivate.
![](../../__attachments/66876375080/image-20220121-091100.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - users table view
2. Navigate to the user detail page.
the User Settings section displays whether a user is disabled or not.
![](../../__attachments/66876375080/image-20220124-105655.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - User Status
3. Select the Edit User button from the top right corner.
![](../../__attachments/66876375080/image-20220124-105955.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - Edit User
4. Toggle the User Enabled button to disable the user account.
![](../../__attachments/66876375080/image-20220124-110241.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - Enable/disable a user
5. Select confirm button.
![](../../__attachments/66876375080/image-20220124-110525.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - user edit dialog
Finally, the view is refreshed and the user status setting is set to disabled as shown below:
![](../../__attachments/66876375080/image-20220124-110828.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - user detail view
If a disabled user tries to log in to the qibb portal now, the following message is displayed:
![](../../__attachments/66876375080/disabled-user-20220124-104704.png?inst-v=5ef9b8ea-68a1-4bac-9b00-e1265a96449f)
Disable user account - user login page
To enable a disabled account, contact the administrator.